Frequently Asked Questions
Product
Is the hands-free dog leash suitable for strong dogs that pull a lot?
Our hands-free dog leash is best suited for dogs who have already mastered loose leash walking. While the leash is strong and durable, the hands-free feature is designed for dogs who walk calmly beside you. If your dog tends to pull, we recommend using the handheld option for greater control and safety during walks. This allows you to enjoy the benefits of the leash while keeping both you and your dog comfortable and secure.
Are your products suitable for all dog sizes and breeds?
Our collars and leashes are designed with medium to large dogs in mind. Each leash features a durable 9cm carabiner for added strength and security, making it ideal for bigger, stronger dogs. While our hands-free dog leash is fully adjustable, the size of the carabiner may be a bit large for very small dogs. For our dog collars, we recommend checking our size chart to ensure the right fit. This way, you can choose the most comfortable and secure option for your dog’s size and breed.
How do I care for and maintain my dog gear products?
To ensure the longevity of your products, we recommend hand washing them with mild soap and cold water, then air drying.
Shipping and Orders
Where do you ship to?
Currently, we only ship within Australia. We are dedicated to providing the best service and fastest delivery to our Australian customers. Please stay tuned for any updates on our shipping policy, as we hope to expand our shipping options in the future.
How long will it take to get my order?
The total time to receive your order includes a processing period of 1 business day, followed by the delivery time based on the shipping option you choose: 3–8 business days for Standard Shipping at $7.90, or 1–3 business days for Express Shipping at $14.00. Please note, delivery times may vary depending on your location.
Where can I check the status of my order?
Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details.
If you are having trouble finding your tracking information, email us at hello@mightytiga.com and we will happily provide this for you.
Couldn't find your answer?
We're here to help. If you couldn't find the information you are looking for, please reach out to us directly. We are eager to help.