Warranty Policy

At Mighty Tiga, we design gear for real dogs and real life — including strong pullers, lungers, and dogs with big feelings. That’s why every product comes with a 2-year warranty against manufacturing faults.

Our leashes and collars are specifically designed to handle strong pulls and sudden lunges. If damage occurs because your dog pulled or lunged and the product failed when it shouldn’t have, that is covered under our warranty.

If your gear fails when it shouldn’t, we’ll make it right.

What’s covered

Our 2-year warranty covers manufacturing defects and material faults that affect the safe use of your gear — even under the stress of strong pulling or lunging.

This includes:

  • Rope coming undone, separating, or failing due to a construction or manufacturing fault
  • Hardware failure, including carabiners, D-rings, or buckles that break or malfunction under load or tension
  • Stitching or assembly issues that compromise strength or safety
  • Failure caused by strong pulling or lunging, where the product has been used as intended

If your product breaks due to a production or material issue, we’ll repair or replace it.

What’s not covered

While our gear is built to be tough, some things fall outside normal use.

The warranty does not cover:

  • Chewing or bite damage
  • Misuse or improper use (e.g. tethering, tie-outs, leaving dogs unattended)
  • Normal wear and tear, including:
    • Minor fraying of rope fibres
    • Cosmetic changes such as fading or scuffs
  • Damage caused by accidents, modifications, or improper care

Slight surface fraying is normal with rope products over time and does not affect strength or safety. However, rope failure or separation is not considered normal wear and is covered.

How to Make a Warranty Claim

If you believe your gear has a manufacturing fault, email us at hello@mightytiga.com with:

  • A clear photo of the issue
  • A brief description of what happened

We’ll review it and let you know the next steps. If it’s covered, we’ll arrange a repair or replacement depending on the situation.